Richard Peña

Senior Network & Systems Administrator

8+ years designing, securing, and optimizing enterprise IT infrastructure. Specialized in multi-vendor environments (Palo Alto, Cisco, Aruba, Extreme), cloud identity platforms, and SaaS ecosystems at scale.

Core Expertise

• Network Infrastructure: LAN/WAN design, Palo Alto firewalls, Extreme Networks, Aruba HPE
• Cloud & Identity: Azure AD, Okta, Microsoft 365, GSuite administration
• Security: Zone security, NAT policies, email threat detection, compliance frameworks
• Endpoints: Jamf MDM, Microsoft Intune, fleet management across Windows/macOS
• Communications: VOIP infrastructure (Dialpad, Zoom, RingCentral), IVR design
• SaaS Governance: Managed 15+ platforms including Slack, HubSpot, Adobe, Freshworks

What I Bring

• Proactive problem-solving and root-cause analysis in high-pressure environments
• Clear documentation and knowledge base development to scale operations
• Cross-functional collaboration to align IT with business goals
• Bilingual expertise (English/Spanish) in diverse, global teams